Shipping policy
Shipping Policy
Thank you for shopping with Wool-e! We want to ensure that your experience is as smooth and convenient as possible. Please review our shipping policy below for information on shipping times, fees, and other important details.
Shipping Destinations: We currently offer shipping within the United States.
Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. During peak seasons, processing times may be slightly longer, but we will do our best to get your order to you as quickly as possible.
Shipping Times: Our standard shipping option generally takes 3-5 business days for delivery after processing. If you need your order sooner, we offer expedited shipping options at checkout for faster delivery times.
Shipping Fees:
- Standard Shipping (3-5 business days): $5
- Expedited Shipping (2-3 business days): $10
- Free Shipping: Enjoy free standard shipping on orders over $100 within the United States.
Tracking Your Order: Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
Shipping Carriers: We partner with reputable shipping carriers to ensure the safe and timely delivery of your order.
International Shipping: At this time, we only offer shipping within the United States. We hope to expand our shipping options to international destinations in the future.
Delivery Address: Please make sure to provide accurate and complete shipping information when placing your order. We cannot be held responsible for delays or issues caused by incorrect or incomplete addresses.
Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to resolve the issue promptly and ensure you receive your order.
Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy.
We strive to provide the best possible service to our valued customers. If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact our customer support team at admin@wool-e.me or 2487551701.
Thank you for choosing Wool-e for your Merino wool clothing needs. We appreciate your business!
Wool-e
2294 S Windsor St.
Salt Lake City
UT, 84106
admin@wool-e.me
2487551701